Terms & Conditions

TERMS & CONDITIONS

ABOUT US

This website is operated by DIY Refurb. Throughout the site, the terms “we”, “us” and “our” refer to DIY Refurb.

By accessing this website and/or placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any products.

We reserve the right to amend these Terms & Conditions at any time without prior notice. Any changes will apply to orders placed after the revised Terms & Conditions are published on this website.

PRODUCTS & DESCRIPTIONS

We make every effort to ensure that product descriptions, specifications, images, pricing and availability information displayed on our website are accurate. However, errors may occasionally occur.

Images are for illustrative purposes only. Colours, finishes and packaging may vary slightly from those displayed on screen.

We reserve the right to:

withdraw products from sale at any time;
limit quantities available for purchase;
amend product specifications without notice;
refuse or cancel orders where product information, pricing or availability is incorrect.

PRICING & PAYMENT

All prices displayed on our website are inclusive of VAT unless otherwise stated.

Payment must be received in full before goods are dispatched.

In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund where payment has already been made.

ORDER ACCEPTANCE

Submission of an order does not constitute acceptance of that order.

An order shall only be deemed accepted once goods have been dispatched or collection has been confirmed.

We reserve the right to refuse or cancel orders at our discretion including, but not limited to:

suspected fraudulent activity;
pricing or technical errors;
product unavailability;
inability to fulfil delivery requirements.

DELIVERY, RETURNS & CANCELLATIONS

Separate terms relating to delivery, returns, cancellations, damaged goods and faulty products are set out within our Delivery & Returns Policy, which forms part of these Terms & Conditions.

Please refer to our Delivery & Returns page for full details.

THIRD-PARTY SUPPLIERS

Certain products may be supplied, fulfilled or dispatched directly by approved third-party suppliers or manufacturers.

Where applicable, additional supplier-specific conditions relating to delivery, returns, collections or warranties may apply.

DIY Refurb reserves the right to administer returns, refunds and claims in accordance with applicable supplier procedures where relevant.

WEBSITE USE

You agree not to:

misuse this website;
attempt unauthorised access to any part of the website or its systems;
introduce viruses, malware or malicious code;
use the website for unlawful or fraudulent purposes.

We reserve the right to suspend or terminate access to the website where misuse is suspected.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, product data and website design, is the property of DIY Refurb or its licensors and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, distributed or used without prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, DIY Refurb shall not be liable for any indirect, consequential, incidental or special losses arising from:

use of this website;
delays or interruptions to service;
product availability issues;
use or misuse of products supplied.

Nothing within these Terms & Conditions excludes or limits liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
any rights which cannot legally be excluded under applicable law.

Our total liability in connection with any order shall not exceed the total amount paid for the relevant goods.

WEBSITE AVAILABILITY

We aim to ensure this website remains available and functional at all times. However, we do not guarantee uninterrupted access and accept no liability for temporary unavailability due to maintenance, technical issues or circumstances beyond our control.

LINKS TO THIRD-PARTY WEBSITES

This website may contain links to external websites operated by third parties. These links are provided for convenience only.

DIY Refurb has no control over the content, availability or policies of third-party websites and accepts no responsibility for them.

PRIVACY & DATA PROTECTION

Any personal information submitted through this website will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.